Summary: Rolling out RFID successfully takes more than just buying tags and readers. You need the correct setup, seamless integration with your existing systems, and a plan that fits how your space and team operate. That’s where Lowry Solutions makes a difference. From choosing the right tags to setting up systems that work in your environment, we help you build a solid foundation. With Lowry, RFID isn’t trial and error—it’s done right from the start.
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Where did all the towels go?
If you have worked in hospitality, you have heard that question way too often.
Inventory issues don’t always show up in reports, but they show up in your day. Housekeeping runs out of linens, the kitchen overorders, supplies go missing, and teams are left guessing. And many hospitality service providers are still tracking it with manual logs or barcode scans.
RFID shifts control back into your hands.
It’s not about using tech, it’s about solving real problems. From tracking supplies automatically to seeing what’s missing in real time, RFID helps you stay ahead. In this blog, we will show why it’s becoming essential in hospitality and how it’s assisting teams to save time, stay organized, and work smarter.
Understanding RFID Technology in Hospitality
RFID isn’t complicated. It’s a smart way to keep track of things that often go missing or get mismanaged in busy hospitality settings.
So, how does it work?
Each item is tagged with an RFID chip. As items move through the space, readers pick up their signals through antennas. This data is sent to a central system that updates in real time, showing exactly what’s available, where it is, and what needs attention.
What RFID Enables You to Do
- You can track items at the individual level for better inventory control.
- Stores can replenish stock before running out or overordering.
- You can fulfill in-store, pickup, and delivery orders with greater accuracy.
- RFID integrates seamlessly with point-of-sale systems to speed up transactions.
- It helps prevent loss by identifying shrinkage and unauthorized movement.
- You can protect your brand with product-level authentication.
- RFID supports a smoother, faster guest experience across every touchpoint.
Hardware That Works for You
- The ZBR2100 and ZBR4100 inlays deliver high performance on 4-inch labels for both standard and precision environments.
- The RFD40 Standard Sled offers fast read rates, long battery life, and compatibility with current and future Zebra mobile devices.
- Dock Door RFID Portals reduce the need for manual scanning with hands-free tracking at common chokepoints.
- The FX9600 Fixed Reader automates inventory tracking with exceptional read accuracy and RF sensitivity.
Software That Keeps You in Control
- The ZS300 Sensor and ZB200 Bridge deliver continuous, real-time temperature and location data to support food safety and compliance.
- The IoT Connector allows you to easily program Zebra RFID readers using a simple drag-and-drop interface.
- Zebra MotionWorks Enterprise gives you centralized control of thousands of RFID readers across multiple locations from a single platform.
RFID makes it easier to know what you have, where it is, and when it moves, all without slowing your team down.
Why RFID Is a Game Changer for Hospitality Inventory
RFID has been talked about for years, but it’s only now that hospitality is starting to see its potential. So, what’s changed? The shift comes from smarter tech, falling costs, and rising guest expectations. With less than 0.4% of connectable items currently connected, there’s enormous room to grow, and hospitality is one of the industries ready to take advantage.
RFID helps make that happen by bringing clarity and control to every corner of your operation. That pressure pushes hospitality teams to become smarter and more responsive, and RFID is stepping up as a key part of that shift.
Always Know What’s Where
With RFID, you can see where your linens, uniforms, banquet gear, or kitchen stock are at any given moment. It removes the need for manual logs and eliminates guesswork.
Scan Hundreds of Items Instantly
RFID allows you to scan entire shelves or bins of items in seconds, even without a direct line of sight. This speeds up turnover and simplifies inventory checks.
Plug Into the Systems You Already Use
RFID integrates with your existing Wi-Fi and IoT infrastructure, sending real-time data directly into your PMS or ERP system. This ensures smooth coordination across departments.
Audits That Don’t Eat Up Your Day
What used to be a time-consuming task can now be completed in minutes. RFID makes audits quicker and more accurate, whether using a handheld device or a fixed reader.
Better Data, Smarter Moves
By tracking usage patterns and inventory movement, RFID provides insights that help you forecast demand, reduce waste, and make more informed decisions.
Get Alerts Before There’s a Problem
RFID systems can automatically send alerts when stock is running low, something is out of place, or unusual movement is detected, helping you prevent issues before they escalate.
Application Areas of RFID in Hospitality Inventory Management
RFID isn’t limited to warehouses anymore. It’s showing up across industries, helping teams track, restock, and manage more efficiently. Here’s where it’s making the biggest impact.
Housekeeping & Laundry
Towels, sheets, robes: these essentials are always in circulation. RFID tags sewn into each item help you track where, how often they are cleaned, and when they are due for replacement. No more lost linens or manual logging, your team gets the visibility they need to stay ahead.
Minibar Restocking
Fresh ingredients are critical and expensive. RFID tags monitor inventory in real time, including location, temperature, and shelf life. Walk-in coolers log everything automatically, helping prevent spoilage, reduce waste, and support food safety compliance.
Kitchen & Cold Storage
Spoiled ingredients are costly. RFID tags can track location, temperature, and shelf life in real time. Walk-in fridges equipped with readers log inventory automatically as it moves. It’s an extra layer of food safety and less waste from overlooked stock.
Event Setup & Gear Tracking
From AV gear to furniture, it’s easy to lose track of what’s been moved where. RFID gives your team a real-time view of where every item is, where it’s supposed to be, and what’s missing. Setup becomes more organized, and cleanup gets a lot easier.
Uniforms & Staff Gear
Uniforms may not seem a big deal until they go missing or wear out unexpectedly. RFID makes it easy to monitor usage, laundry cycles, and replacements. You will know who has what, stay stocked without overspending, and ensure nothing slips through the cracks.
Beyond Inventory: Operational Efficiencies Enabled by RFID
RFID technology is no longer limited to stock tracking. It’s transforming how hospitality businesses operate on every level. With Zebra’s RFID-enabled solutions, you gain real-time visibility and automated control across departments. This allows your team to eliminate manual bottlenecks, respond faster, and focus on delivering exceptional service where it matters most.
1. Automate and Accelerate Back-of-House Operations
Reduce manual work and improve speed across supply and service processes.
- Track uniforms, linens, and kitchenware with hands-free accuracy
Streamline receiving, inventory, and restocking workflows - Eliminate manual counts while minimizing shrinkage and losses
- Receive real-time alerts when supplies run low or go missing
2. Improve Front-of-House Speed and Guest Service
Equip your staff to act quickly and confidently during every guest interaction.
- Enable fast check-ins with RFID-enabled kiosks or handheld devices
- Identify returning guests and tailor their experience from the moment they arrive
- Monitor amenity usage and restock before guests have to ask
- Track seating availability and table readiness in real time
3. Strengthen Food Safety and Quality Control
Gain control over food handling and freshness using RFID insights.
- Monitor expiration dates and temperature conditions without unpacking
- Track ingredients from receiving to preparation to minimize risk
- Receive alerts for compliance breaches or spoilage events
- Reduce waste and plan better with usage and shelf-life data
4. Simplify Event and Facility Management
Manage resources across large or dynamic spaces with full visibility.
- Track AV equipment, décor, seating, and supplies with item-level precision
- Ensure efficient setup and breakdown for events of any scale
- Use RFID-enabled badges for staff access and guest flow tracking
- Avoid duplication or loss by knowing exactly where assets are at all times
5. Make Smarter, Data-Backed Decisions Across Properties
Use RFID-generated insights to guide planning, purchasing, and staffing.
- Analyze trends across locations to identify improvement areas
- Predict inventory needs with greater accuracy
- Optimize staff schedules based on actual demand
- Support cost-saving strategies with reliable usage data
What to Keep in Mind Before You Start with RFID
Before you dive into RFID, it’s worth taking a step back. The right setup can streamline operations and save time, but only if it’s planned with your space, staff, and systems in mind. A little preparation now can save a lot of rework later.
Take a Look at Your Environment First
RFID signals can be affected by metal surfaces, liquids, and the layout of your space. Conducting a basic feasibility check helps identify the best spots for reader placement and areas that may need extra attention.
Choose Tags That Fit the Job
RFID tags come in different types based on durability, read range, and use case. Make sure you choose tags that can handle your specific conditions, such as exposure to heat, moisture, or frequent handling.
Make Sure RFID Connects with Your Existing Systems
For smooth operations, RFID data should connect with the systems you already use, such as your property management system (PMS), inventory software, or ERP. Middleware can help link everything and keep data flowing automatically.
Plan for Network and Power Needs
RFID readers require a stable power source and reliable network connection. Depending on your setup, you may need Power over Ethernet (PoE), traditional power outlets, or strong Wi-Fi. It’s helpful to involve your IT team early in the process.
Support Your Team with the Right Training
Introducing new technology takes some adjustment. Keep training clear and practical, focusing on how RFID will support daily tasks like locating items faster or reducing manual recordkeeping. A short hands-on session is often enough to get staff comfortable.
Understand the Costs and Benefits
There is an upfront investment in RFID hardware, tags, and software. However, over time, the system can help reduce losses, cut down on manual work, and improve accuracy. A simple cost-benefit analysis can help you decide where RFID will have the most impact.
Turn Everyday Moments into Memorable Service
Great service starts behind the scenes. Whether you are running a busy restaurant, managing hotel check-ins, or printing loyalty cards on the fly, Lowry Solutions gives your team the tools to keep things flowing.
Hospitality doesn’t have to feel hectic. With the right systems in place, your staff can stay a step ahead and focus on the guest, not the glitches. Lowry Solutions helps you get there, one smooth service at a time.
See what better looks like—start with Lowry.
FAQs
RFID systems offer real-time visibility across all your locations, making it easier to track inventory movement, reduce discrepancies, and keep every site aligned. Lowry Solutions helps you implement and manage RFID systems that scale with your business—so your data stays accurate, no matter how many locations you operate.
RFID data can improve guest satisfaction by enabling faster service, reducing wait times, and helping staff anticipate needs. For instance, by tracking room service or spa equipment usage, hotels can proactively restock or clean items before guests even request them.
RFID tags help you monitor high-value or often misplaced items by logging their exact locations and movement history. Lowry Solutions provides end-to-end tracking systems that reduce losses and keep your most expensive equipment and supplies where they’re needed most.
Yes, RFID is ideal for tracking third-party inventory such as linens, uniforms, and catering items. With automation and real-time status updates, it streamlines handoffs and reduces errors. Lowry Solutions can help you build a system that seamlessly integrates outsourced assets into your operations.
RFID enables smarter inventory control, which means fewer wasted resources, better asset reuse, and a shift away from manual, paper-based tracking. It’s a small change that can deliver meaningful results for your sustainability goals.