Device as a Service

Our people and committment to service make the difference!

DEVICE as a SERVICE

Are you looking to free up valuable IT time money and resources focused on day-to-day management of printers, scanners, and mobile computers?

Device as a Service or DaaS is no longer limited to PCs and tablets!

Experience, Certified DaaS Technicians

Handheld computer being worked on by a DaaS technician

Lowry Solutions is unmatched in our depth and breadth of managing and supporting industrial printers, scanners, mobile computers and RFID equipment. Our DaaS offering ensures custom configuration to meet your needs, fast deployment, minimal device downtime, and an optimal device lifecycle.

When there is a problem, our experienced technicians will troubleshoot and repair your equipment, strengthen it against breakdowns, and protect your bottom line.

INDUSTRY LEADING DaaS EXPERTS

With more than four decades of experience in the industry, Lowry experts can help you select the right equipment based on your business needs.

Lowry is your trusted Authorized Service Provider for name brand products including Zebra, Honeywell, Paragon Print and Apply, Printronix, Intermec, Datamax, SATO, TEC, Motorola, Hewlett-Packard, and most leading manufacturers.

HOW THE LOWRY DaaS WORKS

Every phase of the device life-cycle from procurement, staging, and deployment to monitoring, support and recycling is packaged into a per device monthly cost. The DaaS model shifts the cost of device procurement from capital expenditure to an operating expense and drives increased cost stability. The need to forecast major expense for hardware refreshes is replaced by automated technology refresh as part of the plan.

With Lowry’s DaaS offering, you have the flexibility to scale up or scale down as your business needs change.

BENEFITS OF LOWRYS’ DaaS SERVICES

  • Deploy assets as needed
  • Built-in refresh
  • Reduce IT workload by offloading day-to-day management and service
  • Ability to focus your IT resources on core business initiatives
  • One single point of contact for all devices regardless of OEM
  • Reduce overall costs
  • Ensure all devices are properly and securely retired
Lowry Solutions Device as a Service team

WHAT’S INCLUDED IN WITH THE LOWRY DaaS?

Lowry’s DaaS solution covers the complete product and service life-cycle. We believe that people working together are the foundation of any successful endeavor. That’s why we listen to understand your business needs and facilitate workshops to ensure a team-based approach to designing the right solution.

Our multi-vendor expertise uniquely qualifies Lowry to recommend hardware and supplies from all major manufacturers.

Lowry engineers stage and configure hardware and software in our 2,500+ sq. ft. warehouse and test lab and when it comes to deployment, we manage everything from logistics to configuration and installation to ensure your devices are ready to use.

As your single point of contact, Lowry’s help-desk offers factory-trained and certified technicians who will confirm the symptoms, diagnose the problem and resolve it over the phone or coordinate Onsite or Depot repair when needed. Requests can be made 24 hours a day any day of the week.

When it is time to refresh your equipment, we will make sure that data and information is securely removed and devices are properly recycled in an environmentally responsible manner.