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Service Requests

Service Request Submission Options

Need help or guidance with starting a Service ticket? Contact us. We are here to help! 1-800-733-0010

The Service Request Process

Once you select an option, you will be brought to a new page to begin entering your issue detail(s). Once complete, the Service Request will enter our ticketing system.

At Lowry, We Make Service Easy.

Submit a Service Request

To begin the “Service Request Submission” process, please select the item below that requires service.

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Check Service Request Status

Enter the email address used to submit the service request to check its status.

What’s Next?

When your Service Request Ticket is picked up for action, one or both of the following actions will take place:
  • You will receive an email with your Service Ticket Number or phone call from our Service Center to further discuss the issue, troubleshoot the issue, and discuss best course of action going forward
  • If you have subscribed to our Depot Service, the agreed upon process within your contract has been initiated.
If you prefer to talk with someone directly or submit your Service Request over the phone, feel free to contact us at 1-800-733-0010