Did you know that an Onsite or Depot maintenance agreement can pay for itself with just one repair?
Protect your investment by choosing from a wide-range of Onsite and Depot service levels based on your budgetary requirements.
Some of the many benefits include:
With more than four decades of experience in the industry, Lowry is your trusted Authorized Service Provider for name brand products including Zebra, Honeywell, Paragon Print and Apply, Printronix, Intermec, Datamax, SATO, TEC, Motorola, Hewlett-Packard, and most leading manufacturers.
Whether you need simple break-fix or full managed services, Lowry streamlines maintenance and support for hardware and software across your multi-vendor environment.
As your single point of contact, Lowry’s helpdesk offers factory-trained and certified technicians who will confirm the symptoms, diagnose the problem and resolve it over the phone or coordinate Onsite or Depot repair when needed. Requests can be made 24 hours a day any day of the week.
Our most cost-effective solution for your mobile devices and portable desktop printers. Experienced trained technicians repair your devices from our service center. We also offer Advanced Exchange Services to maximize protection for your devices – we’ll manage your installed equipment using a customer-owned spare pool. When needed, we’ll simply ship the pre-configured unit overnight.
When you can’t wait for repairs and support, or when a product would be inconvenient to ship, we send an expert to your location. To get you back up and running, we can even ship the needed parts so they’re on-hand when the technician arrives.
Our Onsite Support agreements provide comprehensive coverage and come in a variety of flexible plans.
Many of today’s complex traceability solutions integrate hardware, software, supplies, networking, mobile devices, and even legacy applications. That’s why we created Total Solutions Support. We can help make sure all of the components and software in your system are working correctly. We can also diagnose and fix problems related to other elements in your supply chain.