Intermec Announces New 2″ Mid-Range Printer – PM23c

EVERETT, Wash.–(BUSINESS WIRE)–Sep. 5, 2013

Intermec, Inc. (NYSE:IN) today announced the PM23c, a new 2″ mid-range industrial printing solution and an extension of
Intermec’s PM43 and PM43c printer platform. The PM23c is an all-metal barcode label printer primed for mission critical markets and applications such as airline passenger services, manufacturing, and retail, including product labeling and food traceability, where maximizing productivity drives results.

“The PM23c is built upon more than 40 years of innovation in printers, and joins the recently launched PM43 and PM43c industrial printers for a complete mid-range printing line designed specifically to meet the demanding challenges faced by our customers worldwide,” said Chuck Dourlet, Intermec Vice President of Printers & Media. “The PM23c also offers airline customers continued support in fast, reliable printing for passenger services, improving customer service and increasing overall efficiency. Combined with mobile device management solutions, it ensures seamless integration, enhanced productivity, and better control across enterprise operations.”

The PM23c offers all of the same advanced capability of the PM43 and PM43c, and is one of the industry’s best communicating printers with a full color touch-screen featuring 10 languages or an easy-to-use universal icon User Interface. This family of printers also offers a multi-lingual intuitive web-based device management interface, WiFi- and CCX-Certifications, and support for RFID technology. Also, with optional Bluetooth connectivity, the printer offers a leading range of industry standard and supported wireless connectivity choices.

Additionally, the PM23c maximizes uptime and reduces frequent media handling via Precision Print, easily printing small barcodes, text and images with pinpoint accuracy to save customers time and money.

The PM23c also helps to reduce labeling errors and increase process efficiencies with Intermec’s industry-leading Smart Printing capabilities, including the recently announced Intermec C# Smart Printing language. Smart Printing with C# enables users to easily create stand-alone applications developed through the embedded modern programming language to allow users to directly control other devices such as scanners, scales, keyboards and other peripherals through the printer.

“According to our research, enterprises actively seek compact printers that deliver the print precision, quality and speed needed for industrial printing jobs, while working seamlessly with other peripheral industrial technologies,” said Richa Gupta, Senior Analyst, AutoID & Data Capture at VDC Research Group. “Intermec’s new PM23c industrial printer is designed to be a good fit for constrained work spaces in transportation and passenger service applications given its compact body and baggage tag printing capabilities. With the release of this product, Intermec continues to sharpen its focus on delivering an enhanced user experience across diverse markets and application environments.”

For more details or to pre-order aPM23c printer, contact us at Lowry.

Intermec Announces New 2” Mid-Range Printer – PM23c

Enterprise printing environments are always getting pushed to become faster, more spot on, and yes, even more space‑efficient. So with those newer needs that keep coming, Intermec Inc. has rolled out the PM23c, which is a compact 2‑inch mid‑range industrial barcode printer, made for mission‑critical use in aviation, manufacturing, retail, and logistics.

It’s positioned as an extension of the PM43 and PM43c printer platform, and the PM23c helps Intermec round out its industrial printing lineup by bringing enterprise‑level performance in a smaller, more adaptable form factor, and that matters.

Built from decades of industrial printing know‑how, the PM23c shows a strong attention to reliability, accuracy, and day‑to‑day operational continuity in high‑demand spaces.

Built for Mission-Critical Environments

The PM23c is designed for environments where downtime is not acceptable, and printing accuracy directly impacts operations.

It is especially suited for:

• Airline passenger services (baggage tags, boarding workflows)
• Manufacturing environments (product labeling, traceability)
• Retail operations (pricing labels, shelf tagging, inventory control)
• Logistics and distribution (shipment labeling, compliance tracking)
• Food supply chains (traceability and safety labeling)

Its all-metal construction ensures durability in harsh industrial conditions, including:

• High-temperature environments
• Dust-heavy production floors
• Continuous high-volume printing stations
• Vibration-prone operational areas

Compact Design, Industrial Capability

One of the defining advantages of the PM23c is its compact 2-inch footprint.

This makes it ideal for:

• Tight workstation setups
• Mobile printing stations
• Space-constrained warehouses
• Airline counters and service desks

Despite its size, it retains full industrial functionality, making it a strong fit for organizations trying to balance performance with spatial efficiency.

Advanced User Experience and Connectivity

The PM23c is designed to reduce complexity for both operators and IT teams.

Key usability features include:

• Full-color touchscreen interface
• Multilingual support (10 languages)
• Icon-based navigation system
• Simple setup and operation

Remote management capabilities include:

• Web-based device management interface
• Remote configuration and monitoring
• Reduced need for on-site troubleshooting
• Centralized fleet management support

Connectivity options include:

• WiFi with enterprise-grade security support
• CCX-certified wireless compatibility
• Optional Bluetooth for flexible deployments
• Integration with enterprise network systems

Precision Printing and Operational Efficiency

Accuracy plays a critical role in reducing waste and maintaining compliance. The PM23c integrates Precision Print technology to support high-quality output for small labels and detailed barcodes.

Benefits of Precision Print include:

• Sharp, high-resolution barcode printing
• Accurate small-text labeling
• Reduced reprints and labeling errors
• Lower media waste over time
• Improved scan reliability in downstream operations

This is especially valuable in industries where even minor label errors can disrupt workflows or compliance standards.

Smart Printing Capabilities

The PM23c supports advanced Smart Printing functionality, including Intermec C# Smart Printing, enabling the printer to function as more than just a printing device.

Smart Printing enables:

• Standalone application execution inside the printer
• Direct interaction with peripheral devices such as:
  • Barcode scanners
  • Weighing scales
  • Keyboards
• Reduced dependency on external host systems
• Faster decision-making at the point of operation
• Improved workflow automation

This approach simplifies system architecture while improving responsiveness and reliability.

Industry Relevance and Use Cases

The PM23c aligns with growing demand for compact, high-performance industrial printers that can operate efficiently in constrained environments.

Key application areas include:

• Transportation hubs (airline counters, baggage handling)
• Manufacturing production lines
• Retail back-end inventory systems
• Warehouse receiving and dispatch stations
• Healthcare labeling and tracking workflows

Why it matters in modern operations:

• Space constraints are increasing in operational zones
• Labeling volumes continue to grow
• Accuracy requirements are becoming stricter
• Systems are shifting toward real-time data integration

Enterprise Integration and Ecosystem Fit

The PM23c is not designed as a standalone device—it fits into a larger enterprise ecosystem where printing, tracking, and data systems operate together.

It integrates with:

• ERP systems
• WMS platforms
• Asset tracking solutions
• Mobile device management systems
• Enterprise IoT environments

This ensures:

• Seamless data flow across systems
• Reduced manual intervention
• Improved operational visibility
• Faster deployment across sites

Key Advantages at a Glance

• Compact 2-inch industrial design
• Full metal durable construction
• High-precision barcode and label printing
• Smart Printing with embedded application support
• Multi-language touchscreen interface
• Remote device management capabilities
• Flexible wireless connectivity options
• Enterprise system integration readiness

Deployment, Support, and Lifecycle Reliability

Beyond hardware performance, the PM23c is designed to fit into long-term enterprise operations where continuity and uptime matter as much as print quality. Successful deployment depends not just on installation, but on how well the device is integrated, supported, and maintained over time.

Organizations benefit from structured deployment and lifecycle services such as:

• Onsite installation and configuration for faster rollout
• Integration with existing labeling and ERP/WMS systems
• Operator training to reduce setup and usage errors
• Ongoing maintenance and break-fix support
• Warranty and hardware replacement management

This ensures the printer remains reliable throughout its lifecycle, reducing unexpected downtime and improving overall operational stability in high-volume environments.

Conclusion

The PM23c represents a practical evolution in industrial printing. It brings enterprise-grade capability into a compact form factor without losing durability, exactness, or connectivity.  

As operational environments get more complex and also more space-constrained, options like the PM23c help organizations keep things efficient, but still don’t compromise on performance.  

For enterprises aiming to deploy or even integrate advanced printing solutions, Lowry Solutions gives access to implementation support, integration know-how, and enterprise-scale deployment services geared to the real-world operational needs.

About Lowry

Since 1974, Lowry Computer Products has been implementing technology innovations nationwide, and with over 10,000 customers, it has established itself as a premier Enterprise Mobility Systems Integrator focused on wireless networks, tablets and mobile devices, barcode, RFID, biometrics and asset management solutions. Lowry understands that each enterprise has its own specific issues and requirements, and that in order to provide best-in-class solutions to address these issues, a deep understanding of our clients’ unique business processes is a necessity.