Create New Software Service Request

Submit a Software Service Request

"*" indicates required fields

Software Information

Software Type*

Please select the software you require service for:

Other Software

Software Version

Contact Information

Name*

First Last

Email*

Phone*

For US and Canada customers please use domestic format. For example: (111) 111-1111. International customers please use long format: For example: +49 22 2222 2222.

Company Name*

Location of Software

Location of Requester*

Street Address City State / Province / Region ZIP / Postal Code Country

Incident Information

Severity*

Low – Performance is degraded but still operating

Medium – Inadequate performance with potential negative impact to business

High – Performance is causing major work stoppage

Enhancement

Please select the severity type and use the “Problem Description” below.

Please Describe the Problem/Enhancment*

File Attachment:

Drop files here or

Accepted file types: jpg, png, jpeg, pdf, txt, Max. file size: 10 MB.

Please upload a screenshot of any error messages, broken parts, damage, etc.

Please note: The ONLY file formats accepted are .jpg, .png, .jpeg, .pdf, .txt.

Name

This field is for validation purposes and should be left unchanged.

Lowry Solutions Repair Services

Depot Services

The reward of low repair prices and the benefit of quick response time, fast turnaround, and quality workmanship from a certified technician.

On-Site Service

Highly trained OEM certified technicians on-site to take care of all your repair and service needs. Service plans are available for a multitude of needs.