Five Facts You Need to Know about Zebra Refurbished Products

It’s likely your 2020 plans aren’t going quite as you expected. But innovation thrives in times of
difficulty, and we hope our support can help see you through these tough days! One opportunity
that might offer immediate benefits is the Zebra Certified Refurbished program. If you missed
our overview of the program, read it here.

So, if you’re interested in taking advantage of Zebra’s 100% tested refurbished products, what
Do you need to know?

Five Facts You Need to Know about Zebra Refurbished Products

Zebra’s standards for Certified Refurbished are high 

As Zebra reclaims devices that are retired from the marketplace, they are either recycled or refurbished. Each device selected for the point-to-point refurbishment program must meet rigorous standards. For you, this means you can trust the device to be as close to new as possible and up to the same level of performance you expect from every Zebra device—all while seamlessly supporting your mobile device management solutions.

First, they must be free of clearly visible cosmetic damage. Then, they receive a new battery and undergo a 24-point inspection to ensure everything from technical functionality to little details like backlight brightness, cradle power and charging, and even operating system factory-reset confirmation. These are fully tested, fully functional, like-new devices that often incorporate RFID technology for seamless performance and reliability.

These devices include a 90-day warranty

Because you want to keep your devices in the hands of your workforce, it’s essential to know
that you can trust these devices. As a Zebra Certified Refurbished device, you get the
immediate benefit of a 90-day warranty to protect your investment.

You can add Zebra OneCare services for up to two years

Zebra Certified Refurbished products are eligible for either a 1-year or 2-year Zebra OneCare
agreement. This easy upgrade provides you access to 8×5 live-agent technical support, 24/7
online self-service support, and 3-day repair turnaround times. Plus, you will get help for
operating system updates and patches.

The current inventory includes specific product families

Right now, the Zebra Certified Refurbished Device program covers four specific product families
that have been discontinued or are nearing EOL:

• MC31 Mobile Computers
• MC32 Mobile Computers
• MC91 Mobile Computers
• MC 92 Mobile Computers

But, Lowry can help with any other Zebra products not on that list!

If you need to replace or expand on your existing Zebra products today, but you need solutions
other than the four families of mobile computers listed above, call us! Lowry Solutions will work
with our Zebra Device Specialists to do everything we can to track down exactly what you need.
If it’s in their inventory and we can get it refurbished, we will!

Lowry Solutions spares no effort in bringing you end-to-end solutions that meet your
expectations. These refurbished devices are no exception. They’ll boost your ROI, keep devices
in your workforce’s hands, and help you achieve your business goals today.

If you’re interested in how to add Zebra refurbished products to your workflow, contact Lowry
Solutions, and let’s get through this together.

Why Refurbished Devices Are Becoming a Strategic Enterprise Choice

The conversation around enterprise technology has quietly shifted. It used to be mostly about picking the right device. Now, the smarter question most operations are asking is: how do we get the most out of what we have, across the whole lifecycle, not just at the point of purchase?

That shift in thinking is a big part of why refurbished enterprise mobility devices are getting a second look, not as a budget workaround, but as a legitimate part of how mature operations manage their technology. For industries like warehousing, logistics, manufacturing, and field service, where device fleets can run into the hundreds or thousands, that distinction matters a lot. The financial and operational case is real, not theoretical.

Bringing refurbished Zebra devices into existing workflows lets businesses hold onto proven platforms that already work with their systems, without burning capital on full fleet replacements before they’re actually needed.

Operational Continuity in High-Demand Environments

In environments where productivity runs on device availability, any coverage gap creates problems fast, delayed shipments, inventory errors, and workflows that grind to a halt. That’s where refurbished devices quietly earn their keep.

They’re a practical, fast way to stay covered during the moments that tend to catch operations off guard:

• Unexpected hardware failures
• Seasonal demand spikes
• Large-scale warehouse expansions
• Temporary workforce scaling
• The in-between stretch during technology refresh cycles

Rather than waiting on new hardware procurement, which never moves as fast as you need it to, refurbished units can be deployed quickly to keep things running without interruption.

And when those devices are brought into an MDM environment, they’re deployed, configured, and monitored the same way as any new unit. From a fleet management standpoint, the experience is consistent.

Supporting Warehouse and Field Workforce Productivity

For the people doing the actual work, scanning inventory, updating shipment records, and managing work orders, the device in their hands just needs to work reliably. What matters is whether it performs, not when it was originally manufactured.

Refurbished Zebra devices hold up across the workflows teams depend on every day:

• Barcode scanning
• Inventory management
• Shipping and receiving
• Asset tracking and verification
• Field service data capture

Many of these devices continue performing well in demanding environments for years, especially when they’re properly maintained and supported. Paired with RFID technology and integrated tracking systems, they become part of a broader visibility setup that gives operations real insight across the supply chain.

Reducing Total Cost of Ownership Without Sacrificing Performance

The upfront price of a device is just one piece of what it actually costs to run a fleet. Maintenance, support, downtime, and how often you’re cycling through full replacements, all of that adds up, and it adds up quietly.

Refurbished devices help bring that total cost down in a few meaningful ways:

• Lower upfront capital expenditure
• More value is extracted from each hardware lifecycle
• Less frequent need for full fleet replacements
• Existing infrastructure stays useful longer
• Compatibility with current software ecosystems is maintained

Add a structured support program like Zebra OneCare into the mix, and you’re not trading reliability for savings; you’re getting both.

Lowry Solutions works with organizations to figure out where refurbished devices make the most sense within a broader lifecycle strategy, making sure the cost benefits don’t come at the expense of stability or performance.

Sustainability and Circular IT Strategy Benefits

There’s another angle here that’s become harder to ignore. As more organizations take their environmental commitments seriously, extending the life of technology assets has become a legitimate part of that conversation, not just a talking point.

Refurbished devices contribute in straightforward ways:

• Less electronic waste is going to the landfill
• Longer useful life for hardware that still performs
• Lower demand for new raw materials
• A more circular approach to IT asset management

For enterprises working toward ESG goals or internal sustainability benchmarks, this is a real and reportable benefit, not a side note.

Instead of retiring functional devices at the end of their first lifecycle, organizations can move them into roles where the performance requirements are a better fit, getting more out of resources that would otherwise be discarded.

Integration with Modern Enterprise Ecosystems

One of the things that makes Zebra Certified Refurbished devices a practical choice, not just an economical one, is how cleanly they slot into existing environments. They’re built to work with the warehouse management systems, ERP platforms, and inventory tracking solutions already in place, without major reconfiguration.

Deployed alongside RFID-based tracking and integrated asset platforms, they become part of a connected operation where data moves continuously between systems, devices, and the people who need it:

• Real-time inventory visibility
• Accurate asset tracking
• Better workflow automation
• Faster decisions with less manual data entry

For organizations in the middle of digital transformation work, that seamless integration isn’t just convenient, it’s essential to keeping efficiency and consistency intact as things scale.

Final Strategic Perspective

Zebra Certified Refurbished devices aren’t only a way to spend less, they’re also a way to run smarter. With strict refurbishment standards, warranty coverage that you can count on, optional service plans, and dependable compatibility with enterprise systems, they offer teams a reliable path to stretching technology value, without trimming corners on performance, not even a little.

And when you bring in the right integration partner like Lowry Solutions, the rollout tends to feel smoother, almost like it was planned from day one. In that setup, refurbished devices slot into a broader mobility and asset tracking strategy, not as some sort of compromise, but as a deliberate choice that’s properly supported.

So the end result is an operation that feels more flexible, more cost-efficient, and better ready for whatever the business tosses over the fence. All while keeping control of the technology investments that help everything stay running.