Situation
- Internally managing multiple carriers, services and features was difficult and labor-intensive
- Company stakeholders sought to lower overall costs of enterprise mobility program
- IT and finance departments wanted to consolidate providers and streamline processes
- Management needed help with analyzing RFP responses from various service providers.
Solution
Lowry and Advantix performed an analysis of the organization’s wireless program to identify the best provider candidates and solutions. After determining the best available option, their experts negotiated the most cost-effective solution and managed the transition to a new service provider while minimizing cancelation fees and overseeing the rollout of new devices across all locations nationwide.
Results
- Deployed a dedicated help desk solution so employees had immediate support from mobility experts
- Obtained service credits that offset early termination fees associated with moving to the new provider
- Provided free or discounted mobile phones for the company’s entire organization
- Saved over $400,000 in the first year and $2,500,000 since implementation
