Summary: Lowry’s Print Management services are made up of the Smart Portal, which is a cloud-based platform that allows users to see in real-time what is going on with print devices, contracts, transactions, and inventory. The users can use the Smart Portal for accessing dashboards, e-catalogs, tech support, and order history using any device they have. The portal makes print management simple, increases productivity, and provides around-the-clock personalized support to ensure the highest return on investment.
Print Management services through Lowry include access to our unmatched Smart Portal. This insightful and easy-to-use application gives you real-time, visual insights into all your printing service contracts, transactions, inventory, and easy access to support.
You get it all in one simple interface that you can access from any device via the cloud. Smart Portal provides your own personalized dashboard, analytics, an electronic catalog, records of all of your orders and invoices, and access to our help desk and technical assistance 24 hours a day, seven days a week.
The Growing Importance of Print Management in Modern Enterprises
In today’s enterprise environment, print infrastructure remains a critical yet often under-optimized component of business operations. Organizations across manufacturing, logistics, healthcare, retail, and government continue to rely on high-performance printing systems for labeling, compliance documentation, inventory tracking, shipping operations, and asset identification.
As print environments scale, businesses face increasing complexity in managing:
- Multiple printer models across locations
- Supply chain dependencies for labels and consumables
- Service schedules and maintenance requirements
- Cost tracking and usage optimization
- Device downtime and operational disruptions
Without centralized visibility, these challenges can lead to inefficiencies, increased costs, and reduced operational performance.
Lowry Solutions addresses these challenges through its advanced Print Management Services, powered by the Smart Portal—a unified digital platform designed to simplify, centralize, and optimize print operations across the enterprise.
The Smart Portal Difference
Some of the incredible benefits of the Smart Portal include:
Dashboards: Real-Time Operational Intelligence
The Smart Portal dashboard provides users with real-time, visual insights into printing operations. This includes visibility into:
- Active print service contracts
- Device performance and usage
- Transaction history
- Support ticket status
- Supply consumption trends
By consolidating this information into a centralized dashboard, organizations can quickly identify inefficiencies, monitor performance, and make informed operational decisions.
The visual nature of the dashboard ensures that even complex data is easy to interpret, allowing teams to act quickly and efficiently.
Asset Inventory: Complete Printer Visibility
The Asset Inventory feature provides a comprehensive overview of all printing devices across the organization.
This includes:
- Printer location and assignment
- Device model and configuration
- Maintenance history
- Lifespan and usage data
- Performance status
Having this level of visibility ensures that businesses can proactively manage their print infrastructure instead of reacting to failures.
Organizations can also use this data to:
- Plan device upgrades
- Optimize asset utilization
- Reduce unnecessary hardware costs
- Improve long-term infrastructure planning
This transforms print management from a reactive support function into a strategic operational asset.
Tech Support: Simplified Service Management
The Smart Portal makes technical support highly efficient and accessible. Users can:
- Submit support requests instantly
- Track ticket status in real time
- Access historical service records
- Communicate directly with support teams
This streamlined support system ensures that print-related issues are resolved quickly, minimizing downtime and operational disruption.
The 24/7 availability of technical assistance ensures that businesses operating across multiple time zones or in mission-critical environments always have access to expert support when needed.
My Catalogue: Personalized E-Commerce Experience
The My Catalogue feature provides users with a customized e-commerce interface for print hardware and supplies.
Through this module, organizations can:
- Browse approved print products
- Purchase printers, labels, and consumables
- Access contract-based pricing
- Reorder frequently used supplies
- Manage procurement efficiently
This eliminates the need for external procurement systems and ensures that organizations always have access to compatible and approved printing materials.
By centralizing purchasing activities, businesses can also improve cost control and reduce procurement errors.
Order & Invoices: Transparent Financial Tracking
The Order & Invoices section provides full transparency into all transactional activities related to print management services.
Users can:
- View complete order history
- Access invoice records
- Export financial reports
- Email transaction summaries
- Integrate data into internal accounting systems
This feature improves financial visibility and simplifies auditing processes.
It also helps organizations track printing-related expenses more effectively, enabling better budgeting and cost optimization across departments.
Service Contracts: Full Lifecycle Management
The Service Contracts module provides complete visibility into all active, expired, and upcoming service agreements.
Organizations can:
- Review contract terms and coverage
- Track renewal dates
- Monitor service entitlements
- Manage vendor relationships
- Plan contract renewals proactively
This ensures that no service agreement is overlooked, reducing the risk of unexpected downtime or service interruptions.
By centralizing contract management, businesses gain better control over long-term operational planning and service continuity.
Smart Portal Apps: Advanced Print Management Tools
The Smart Portal Apps section provides access to advanced tools designed to enhance print management capabilities.
These applications support:
- Device diagnostics and monitoring
- Workflow automation
- Supply chain optimization
- Performance analytics
- Predictive maintenance insights
These tools help organizations move beyond basic print tracking and into intelligent print optimization.
By leveraging these capabilities, businesses can reduce waste, improve efficiency, and ensure consistent print quality across all operations.
The Role of Smart Portal in Enterprise Efficiency
The Smart Portal is not just a management tool—it is a complete operational intelligence platform for print environments.
Its impact on enterprise efficiency includes:
- Reduced printer downtime
- Improved supply chain visibility
- Lower operational costs
- Streamlined procurement processes
- Enhanced decision-making through analytics
By integrating all print-related functions into a single system, Lowry Solutions enables organizations to eliminate inefficiencies and improve productivity across departments.
Embracing Data-Driven Print Management
Modern enterprises increasingly rely on data to guide operational decisions. The Smart Portal supports this shift by transforming print operations into a data-rich environment.
Organizations can analyze:
- Usage trends across departments
- Device performance metrics
- Supply consumption patterns
- Service response times
- Cost distribution across print assets
This data enables businesses to optimize print environments continuously, ensuring maximum efficiency and minimum waste.
Scalable Print Solutions for Growing Enterprises
As businesses expand, their print infrastructure must scale accordingly. The Smart Portal is designed to support this growth by providing a flexible and scalable platform.
Whether managing a single facility or a global network of locations, organizations benefit from:
- Centralized control across all sites
- Scalable device management capabilities
- Consistent service standards
- Unified reporting and analytics
- Simplified global procurement
This scalability ensures that print management remains efficient regardless of organizational size or complexity.
Embrace the Lowry Edge Today
Lowry Solutions is truly the one-stop resource for high-quality, best-in-class enterprise mobility solutions, service, and support, from professionals and relationships to solutions and experience. Lowry Solutions does not promote technology or brands; rather, we encourage collaboration. Our performance is determined by how well we develop and improve our clients’ businesses. We recognize that each business has unique difficulties and requirements. As a result, in order to deliver best-in-class solutions and address these difficulties, we must first understand our clients’ specific business processes.
We back our solutions with world-class, 24/7 service that is tailored to each customer to achieve the highest impact and ROI. To start your discovery process and the journey to optimizing your operations to its full potential, contact us online today or give us a call at +1 (810) 534-1660 to begin experiencing the Lowry difference.
Frequently asked questions
A cloud-based platform providing real-time visibility to the status of printing devices, transactions, and service contracts.
Yes, the Smart Portal can be accessed from any device via the cloud.
Access to tech support day and night, help desk assistance, and monitoring of the status of the support requests.
Yes, users can access transactions, generate reports, and monitor print device stock.
Yes, it provides a personalized catalog for viewing and buying print hardware and supplies.
A Horizons Talent Alumnus and Microsoft Certified Systems Engineer (MCSE), the author brings a proven track record of success in senior shared-services leadership roles within large, complex multinational organizations, particularly in the manufacturing sector.
With deep experience at Senior Manager level, they have led strategic customer relationships by understanding core business imperatives, shaping service and solution propositions, and delivering measurable business outcomes.
