Summary: Lowry’s Print Management services are made up of the Smart Portal, which is a cloud-based platform that allows users to see in real-time what is going on with print devices, contracts, transactions, and inventory. The users can use the Smart Portal for accessing dashboards, e-catalogs, tech support, and order history using any device they have. The portal makes print management simple, increases productivity, and provides around-the-clock personalized support to ensure the highest return on investment.
Print Management services through Lowry includes access to our unmatched Smart Portal. This insightful, and easy to use application, gives you real-time, visual insights into all your printing service contracts, transactions, inventory, and easy access to support.
You get it all in one simple interface that you can access from any device via the cloud. Smart Portal provides your own personalized dashboard, analytics, an electronic catalog, records of all of your orders and invoices, and access to our help desk and technical assistance 24 hours a day, seven days a week.
The Smart Portal Difference
Some of the incredible benefits of the Smart Portal include:
Dashboard’s:
Get real-time, visual insights into your printing, transactions, contracts, and support
Asset Inventory:
View a complete overview of all your current printing devices, including lifespan data.
Tech Support:
Submit, manage, and retrieve support requests and their statuses with ease.
My Catalogue:
View and purchase print hardware and supplies from your own personalized e-commerce catalog.
Order & Invoices:
View your transaction records and export or email reports for further analysis or importing.
Service Contracts:
Access and examine your present and expired contracts, as well as impending renewals, with ease.
Smart Portal Apps:
Access sophisticated solutions to help you better manage your print devices and tasks.
Embrace the Lowry Edge Today
Lowry Solutions is truly the one-stop resource for high-quality, best-in-class enterprise mobility solutions, service, and support, from professionals and relationships to solutions and experience. Lowry Solutions does not promote technology or brands; rather, we encourage collaboration. Our performance is determined by how well we develop and improve our clients’ businesses. We recognize that each business has unique difficulties and requirements. As a result, in order to deliver best-in-class solutions and address these difficulties, we must first understand our clients’ specific business processes.
We back our solutions with world-class, 24/7 service that is tailored to each customer to achieve the highest impact and ROI. To start your discovery process and the journey to optimizing your operations to its full potential, contact us online today or give us a call at +1 (810) 534-1660, to begin experiencing the Lowry difference.
Frequently asked questions
A cloud-based platform providing real-time visibility to the status of printing devices, transactions, and service contracts.
Yes, the Smart Portal can be accessed from any device via the cloud.
Access to tech support day and night, help desk assistance, and monitoring of the status of the support requests.
Yes, users can access transactions, generate reports, and monitor print device stock.
Yes, it provides a personalized catalog for viewing and buying print hardware and supplies.
A Horizons Talent Alumnus and Microsoft Certified Systems Engineer (MCSE), the author brings a proven track record of success in senior shared-services leadership roles within large, complex multinational organizations, particularly in the manufacturing sector.
With deep experience at Senior Manager level, they have led strategic customer relationships by understanding core business imperatives, shaping service and solution propositions, and delivering measurable business outcomes.
