Lowry Helps Soldiers Understand Their New Aruba Networks WiFi System

09/13/2013

Summary: Lowry supported the U.S. Army’s Global Combat Support System (GCSS) project by installing and configuring Aruba Networks wireless systems at military facilities. The company also created a user guide to help soldiers understand system operations, perform basic troubleshooting, manage backups, and handle disaster recovery, becoming a key reference resource.

In support of the Army’s Global Combat Support System (GCSS) project to update inventory handling throughout our military’s facilities, Lowry is installing and configuring Aruba Networks wireless systems throughout the country and some offshore locations. This project entails not only the wireless hardware and configuration but also the cabling infrastructure needed to tie the wireless into the Army’s wired networks. In order to allow a base’s personnel to understand how the wireless system works and to do first level troubleshooting on their own, Lowry has developed a guide for the soldiers to follow. It describes the normal operation and some of the changes they can make and help in ascertaining whether issues they may experience are related to the wireless system or is located elsewhere. It also describes how to create backups of the controller’s configuration files and what to look for in case of electrical power failures and disaster recovery. Referenced on the front page of this month’s GCSS-Army online newsletter, this guide has become the reference for all Army bases using Aruba Networks wireless system for this important project. If you like to read more about the project or see the guide Click here

Frequently Asked Questions

What was Lowry’s role in the GCSS project?

Lowry installed and configured Aruba Networks wireless systems and the supporting cabling infrastructure at Army facilities.

What is the purpose of the GCSS project?

The project aims to modernize inventory handling and logistics operations across military facilities.

Why did Lowry create a guide for soldiers?

The guide helps personnel understand the wireless system, perform first-level troubleshooting, and manage basic maintenance tasks.

What topics are covered in the guide?

The guide explains normal system operation, troubleshooting procedures, configuration backups, power-failure responses, and disaster recovery practices.

How was the guide recognized by the Army?

The guide was featured on the front page of the GCSS-Army online newsletter and became a standard reference for Army bases using Aruba wireless systems.

Nick Spaniola

A Horizons Talent Alumnus and Microsoft Certified Systems Engineer (MCSE), the author brings a proven track record of success in senior shared-services leadership roles within large, complex multinational organizations, particularly in the manufacturing sector.

With deep experience at Senior Manager level, they have led strategic customer relationships by understanding core business imperatives, shaping service and solution propositions, and delivering measurable business outcomes.