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How Zebra’s Printhead Protection Program Could Save You Thousands

Have you ever thought about how much you are spending on printheads? You might not think about it often, but the costs can quietly pile up. Over time, it could mean thousands of dollars gone—without you even noticing.


Now, imagine cutting those costs down to zero. With the Zebra Printhead Protection Program, you can receive free printhead replacements for eligible Desktop and Industrial Zebra printers, as long as you continue using Zebra Certified Supplies. It’s a win-win: you save significantly on expenses, and enjoy reliable, high-quality printing. Here’s how it works and why it’s a smart choice for your business.

Table of Contents

What is the Zebra Printhead Protection Program?

Printheads naturally wear out over time, leading to reduced print quality. While many businesses accept replacement printheads as a routine expense, there’s a smarter option. Think about how often you replace printheads, every few months, maybe even more. It’s an overlooked cost that adds up fast. With the Zebra Printhead Protection Program, you can help eliminate that expense.

When you commit to Zebra Certified Supplies with an agreed-label stock volume, all of your replacement printheads will be covered at no cost. It’s a significant cost-saving benefit for you, ensuring your printing operations remain efficient and affordable.

Getting started is easy:

  • Commit to using Zebra Certified Supplies
  • Contact Lowry Solutions to enroll you
  • Request printhead replacements when needed

It’s an easy way to reduce printing costs and keep your operations running smoothly.

Why Printhead Protection Matters?

The printhead is the most critical part of any thermal printer. It applies heat to create clean, readable labels but is also highly sensitive. Incompatible supplies, lack of maintenance, or exposure to dust, humidity, and temperature changes can easily damage it.

When a printhead fails, the consequences go far beyond faded labels. It can stop operations, cause downtime, increase support needs, and lower productivity. That’s why printhead protection is critical.

Key Benefits of the Zebra Printhead Protection Program

The Zebra Printhead Protection Program brings real-world value by simplifying your printing process and cutting down on hidden expenses that can add up fast.

When you choose Zebra Certified Supplies for your Zebra printers, you gain:

  • Enjoy free replacement printheads with Zebra Certified Supplies
  • Reliable, consistent quality—no raw material substitutions
  • Expert support from teams who design, test, and fine-tune your entire print solution
  • Fewer errors and reprints due to media mismatches
  • Less downtime from avoidable “printer issues.”
  • Fast shipping with Zebra’s ZipShip™ service
  • Extended life for your printer, ribbons, and media

Best Practices to Prevent Printhead Failure

Printhead failures can disrupt operations, slow productivity, and lead to unplanned expenses. You can avoid most printhead issues with proper care and the right supplies. Below are five frequent causes of early printhead damage, along with tips to help you protect your equipment.

  1. Abrasive Wear from Friction

Thermal printing creates friction that gradually wears down the printhead. While some wear is unavoidable, you can extend its life by following simple maintenance steps.

  • Remove Paper Dust Regularly: Dust buildup on the printhead or platen increases friction. Clean these parts using approved materials as your printer’s user manual outlines.
  • Remove Paper Dust Regularly: Dust buildup on the printhead or platen increases friction. Clean these parts using approved materials as your printer’s user manual outlines.
  1. Media Contamination

Foreign particles in or on your media can scratch or erode the printhead’s protective coating. Print quality suffers once that coating is damaged, and failure can follow.

  • Know Your Media: Work closely with your supplier to ensure your media is clean and compatible with your printer.
  • Protect Your Printing Environment: Exposure to dust, debris, or chemicals can lead to contamination. Consider housing your printer in an enclosure if it’s in a harsh setting.
  1. Residue Buildup

Leftover coatings from ribbons or labels can collect on the printhead, causing it to overheat and malfunction.

  • Stick to the Maintenance Guide: Use only recommended cleaning tools and methods to keep buildup in check.
  • Avoid Aggressive Darkness Settings: Running your printer too dark or fast can generate heat and increase residue. Slower speeds often yield better quality and longer printhead life.
  1. Electrostatic Discharge (ESD)

ESD can severely damage a printhead’s electronic components and often happens without warning.

  • Handle with Care: Always follow your printer’s handling instructions, especially when touching internal components.
  • Prevent Static Buildup: Ensure static brushes and wiring are properly connected. Ground your equipment if needed.
  1. Corrosion from Chemical Reactions

Some chemicals can break down the printhead’s protective layer, especially when heated during printing.

  • Use Approved Media Only: Unvetted or low-quality media may contain corrosive substances under heat.
  • Avoid Contact with the Printhead: Oils and residue from your hands can cause damage. If contact is necessary, clean the area with the recommended solution before use.
  • Stick to Approved Cleaners: Use only the manufacturer’s recommended cleaning materials to protect your printhead.

Why Choose Zebra Certified Supplies?

The supplies you use directly impact your printers’ performance, reliability, and longevity. Zebra Certified Supplies are engineered to bring out the best in your Zebra printers—protecting your hardware, reducing downtime, and ensuring consistent results. Every product is tested for quality, from labels and tags to ribbons and wristbands, so your operations stay on track and your printheads last longer.

Outstanding Quality
Zebra Certified labels and ribbons are tested extensively to minimize printhead wear and deliver a longer printer lifespan. You get crisp, consistent printing without compromising durability.

Exceptional Service
You will never be left waiting. With hundreds of products ready to ship through Zebra’s rapid fulfillment network, you get the supplies you need when you need them.

Unmatched Expertise
With over 50 years of experience in thermal printing and supplies manufacturing, Zebra brings industry-leading knowledge and innovation to every roll of material. Quality, consistency, and reliability have always been at the core of Zebra Certified Supplies.

Affordably Modernize Your Printing Fleet with the Go Zebra Trade-In Program
Affordably Modernize Your Printing Fleet with the Go Zebra Trade-In Program

The Go Zebra Trade-In Program lets businesses exchange old brand printers for cash rebates on new Zebra models. It’s a smart way to upgrade to faster, more durable devices without covering the full cost.
New Zebra printers work seamlessly with Zebra Certified Supplies and qualify for the Printhead Protection Program, boosting long-term value. The program also supports sustainability by reducing electronic waste.

Why Partner with Lowry Solutions for Zebra Printhead Protection

If your business relies on high-volume printing, printhead replacements can quietly become a major expense and source of downtime. The Zebra Printhead Protection Program helps eliminate that problem. It extends the life of your printers, maintains consistent print quality, and reduces unexpected repair costs.

As a trusted Zebra Premier Partner, Lowry Solutions brings deep expertise and direct access to Zebra’s full range of programs and certified supplies. Our team will guide you through every step of the Printhead Protection Program—from confirming eligibility to selecting the right Zebra Certified Supplies. We also support your upgrades through Zebra’s Go Zebra Trade-In Program, making it easier to modernize your printing fleet without breaking the budget.

Start saving on printhead replacements and keep your operations running smoothly. Call Lowry Solutions at 888-881-2477 or reach out online to learn how to enroll.

FAQs

Yes, the Zebra Printhead Protection Program offers free printhead replacements for the lifetime of your eligible Zebra printers. Your business must use Zebra Certified Supplies to qualify and meet the minimum purchase volume requirements. As long as you continue to use the approved supplies and remain enrolled in the program, you won’t have to pay for replacement printheads.

To stay eligible, you must use genuine Zebra Certified Supplies consistently and maintain the minimum purchase volume set by the program. Following the basic printer maintenance guidelines is important to protect your equipment and keep your coverage active.

The program helps reduce downtime by allowing you to replace printheads before they start causing issues. Since printhead failure is a common cause of printer disruption, having replacements readily available ensures your printers continue to operate smoothly without unexpected interruptions.

Zebra Certified Supplies work seamlessly with Zebra printers to deliver reliable print quality and reduce printhead wear. Third-party labels may cause print issues, require more maintenance, and can disqualify you from the Printhead Protection Program. Lowry Solutions helps you choose the right certified supplies to protect your printers and keep them performing at their best.

Once you are enrolled, replacing a printhead is quick and hassle-free. Contact your account representative when a replacement is needed. If your supply usage meets the program guidelines, a new printhead will be shipped at no cost. For assistance with replacements or questions about eligibility, call Lowry Solutions at 888-881-2477. Our team is ready to help you keep your printers running at peak performance.

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