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Submit a New Hardware Service Request

Need help or guidance with starting a Service ticket? Contact us. We are here to help! 1-800-733-0010

New Hardware Service Request
Submission Form

Name*
First Last
Email*
Device Serial Number*
Email
This field is for validation purposes and should be left unchanged.

If you don’t have a serial number or are unable to locate one, >> CLICK HERE <<

Shortly after you click [NEXT], you’ll receive a verification that your request has been received. At this point, the Service Request workflow has been put into motion and your request has entered the queue of our ticketing system.

When your Service Request Ticket is picked up for action, one or both of the following actions will take place:

You will receive a phone call from our Service Center to further discuss the issue, troubleshoot the issue, and discuss best course of action going forward.
If you have subscribed to our Depot Service, the agreed upon process within your contract has been initiated.

If you prefer to talk with someone directly or submit your Service Request over the phone, feel free to contact us at 1-800-733-0010.

Lowry Solutions Repair Services

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