Create New Request

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Submit a Service Request

To initiate the “Service Request” process, enter the Serial Number of the the device requiring service in the space provided below.

Shortly after you click [submit], you’ll receive a verification that your request has been received. At this point, the Service Request workflow has been put into motion and your request has entered the queue of our ticketing system.

When your Service Request Ticket is picked up for action, one or both of the following actions will take place:

  • You will receive a phone call from our Service Center to further discuss the issue, troubleshoot the issue, and discuss best course of action going forward.
  • If you have subscribed to our Depot Service, the agreed upon process within your contract has been initiated.

If you prefer to talk with someone directly or submit your Service Request over the phone, feel free to contact us at 1-800-733-0010.

Lowry Solutions Repair Services

Onsite or Depot...Protect what matters!

On-Site Service

Highly trained OEM certified technicians on-site to take care of your repair and service needs. Service plans for a multitude of needs.

Depot Services

The reward of low repair prices and the benefit of quick response time, fast turnaround, and quality workmanship from a certified technician.